FAQs (Frequently Asked Questions)

1. How can I place an order?
You can place an order by selecting your desired product, adding it to the cart, and proceeding to checkout. Follow the instructions to complete your purchase.

2. What payment methods do you accept?
We accept secure payment methods available at checkout, including Cash on Delivery (if available) and online payments.

3. How long does delivery take?
Orders are processed within 1–3 business days, and delivery usually takes 3–7 business days depending on your location.

4. Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available in selected areas.

5. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email.

6. What is your return policy?
We offer a 7-day return policy for unused items in original condition. Please contact us for return requests.

7. What should I do if I receive a damaged or wrong item?
If you receive a damaged or incorrect product, please contact us immediately with proof (images or videos), and we will resolve the issue.

8. Can I cancel my order?
Yes, orders can be canceled before they are shipped. Once shipped, cancellation may not be possible.

9. Do you ship all over Pakistan?
Yes, we deliver nationwide across Pakistan.

10. How can I contact customer support?
You can contact us via email at shahbaztariq099@gmail.com or call us at +92 302 4000886.